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Virtual Assistant (VA) – Healthcare

Remote

Focus:

 

Executive support, billing, and administrative efficiency.

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Role Summary:

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We are seeking a highly organized Healthcare VA to provide remote administrative support to medical practitioners and clinics. You will be the "backbone" that allows doctors to focus on patient care.

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Duties & Responsibilities:​

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  • Calendar Management: Coordinate complex schedules, surgeries, and staff meetings.​

  • Medical Billing/Coding: Assist in preparing claims and following up on unpaid invoices.​

  • Email Management: Filter and respond to non-clinical inquiries and professional correspondence.​

  • Transcription: Convert voice recordings or notes into formal medical reports.

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Key Requirements for All Roles:

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  • Excellent English communication skills (written and verbal).​

  • Strong understanding of HIPAA and patient privacy regulations.​

  • Previous experience in the healthcare BPO or medical field is a plus.​

  • Ability to work in a fast-paced environment with high attention to detail.

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Recommended System Requirements:

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​​Windows

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  • Operating System: Windows 11 Pro (64-bit) – Genuine License Required​

  • CPU: Intel Core i5 or i7, 8th Gen or newer / AMD Ryzen 5 3000 Series or newer​

  • Memory: 16 GB RAM​

  • Storage: 128 GB SSD or higher â€‹

  • Internet: At least 20 Mbps wired DSL/Fiber (LTE/Prepaid Wifi allowed as backup)

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MacOS

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  • Operating System: macOS 15 Sequoia

  • ​Model: Any Apple Silicon Mac (M1, M2, or M3 series)

  • ​Memory: 16 GB RAM 

  • ​Storage: 256 GB SSD 

  • ​Internet: At least 20 Mbps wired DSL/Fiber (LTE/Prepaid Wifi allowed as backup)​​

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Peripherals for all systems:

  • ​High-quality headset with a microphone (noise-cancelling) 

    • (Recommended: Plantronics Audio 628 USB or equivalent)

  • ​​High Quality HD Webcam (720p or 1080p)

    • (Recommended: A4Tech PK-910H or equivalent)

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Benefits:

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  • Competitive Salary & Benefits​

  • Career Growth in the Healthcare Tech space​

  • Dynamic and Supportive Team Culture​

  • Work From Home

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