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Virtual Assistant (VA) – Healthcare

Remote

Focus:

 

Executive support, billing, and administrative efficiency.

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Role Summary:

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We are seeking a highly organized Healthcare VA to provide remote administrative support to medical practitioners and clinics. You will be the "backbone" that allows doctors to focus on patient care.

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Duties & Responsibilities:​

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• Calendar Management: Coordinate complex schedules, surgeries, and staff meetings.

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• Medical Billing/Coding: Assist in preparing claims and following up on unpaid invoices.

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• Email Management: Filter and respond to non-clinical inquiries and professional correspondence.

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• Transcription: Convert voice recordings or notes into formal medical reports.

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Key Requirements for All Roles:

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• Excellent English communication skills (written and verbal).

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• Strong understanding of HIPAA and patient privacy regulations.

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• Previous experience in the healthcare BPO or medical field is a plus.

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• Ability to work in a fast-paced environment with high attention to detail.

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Minimum & Recommended System Requirements

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MINIMUM:​

 

Windows

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Operating System: Windows 11 24H2 Home/Pro (64-bit) – Genuine License Required 

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CPU: Intel Core i5, 8th Gen or newer / AMD Ryzen 3 Series or newer


(Must be on Microsoft’s approved CPU list)

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Memory: 8 GB RAM

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Internet: At least 10 Mbps DSL/Fiber (LTE allowed only as a backup)​

 

macOS

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Operating System: macOS 14 Sonoma


(macOS 15 Sequoia support preferred) 

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MacBook Air: 2020 or newer

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MacBook Pro: 2018 or newer

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iMac: 2019 or newer

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Mac Mini: 2018 or newer 

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Mac Pro: 2019 or newer

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iMac Pro: 2017

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Memory: 8 GB RAM 

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Storage: 128 GB SSD

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Internet: At least 10 Mbps DSL/Fiber (LTE allowed as backup)

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RECOMMENDED:

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Windows

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Operating System: Windows 11 Pro (64-bit) – Genuine License Required

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CPU: Intel Core i5 or i7, 8th Gen or newer / AMD Ryzen 5 3000 Series or newer

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Memory: 16 GB RAM

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Storage: 128 GB SSD or higher 

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Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed only as a backup)

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macOS

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Operating System: macOS 15 Sequoia

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Model: Any Apple Silicon Mac (M1, M2, or M3 series)

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Memory: 16 GB RAM 

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Storage: 256 GB SSD 

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Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed as backup)

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Peripherals for all systems:

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High-quality headset with a microphone


(Recommended: Plantronics Audio 628 USB or equivalent)

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High Quality HD Webcam (720p or 1080p)


(Recommended: A4Tech PK-910H or equivalent)​

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Benefits:

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• Competitive Salary & Benefits

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• Career Growth in the Healthcare Tech space

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• Dynamic and Supportive Team Culture

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• Work From Home

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