O U R S E R V I C E S

Tailored Solutions for Leading Industries
Our VAs come pre-trained in the systems and complexities of your field, ensuring immediate productivity.

E-commerce & Digital Retail

Offload the operational grind of high-volume digital sales. Our VAs manage inventory, process orders, and keep customers happy.

Key E-commerce VA Tasks:

Order Processing (Shopify, WooCommerce)
Customer Support Ticket Resolution (Zendesk, Intercom)
Inventory Updates and Stock Management
Returns, Exchanges, and Refund Processing
Product Listing Creation and SEO Tagging
Amazon Seller Central and FBA Support

medical and clinic professional and industry image.jpg

MEdical / Clinical solutions

Dedicated, HIPAA-compliant support for primary care, urgent care, and specialty clinics focused on EMR charting and complex RCM.

Key Medical VA Tasks:

EMR/EHR Charting (Epic, Cerner, AthenaHealth)
Prior Authorization (PA) Management
Referral Management & Tracking
C-PT and ICD-10 Coding Pre-checks
Insurance Eligibility Verification
Billing and A/R Follow-up

Specialty Practice Solutions

For unique practices like Veterinary Clinics, Optometrists, and Specialty Wellness centers requiring specialized scheduling and inventory management and other Administrative Services.

Key Specialty VA Tasks:

Optometry: VSP/EyeMed Eligibility Checks
Optometry: Lens and Frame Ordering Logistics
Veterinary: Pet Intake and Medical History Updates
Veterinary: Refill Coordination and Inventory Tracking
Specialty EHR/PMS Data Entry (e.g., Vetspire, Crystal Practice)
Custom Client/Patient Recall Management
Administrative support: Complete back-office administrative task

Find Your Perfect VA Solution

Professional Support

Our team provides expert assistance tailored to your needs. We are committed to delivering top-notch virtual assistant services that streamline your operations and boost productivity.

Cost-Effective

MATC VirtualKonek,LLC helps you save costs and optimize operational efficiency. Our services are budget-friendly without compromising on quality and reliability.

Custom Solutions

We offer flexible solutions to cater to your unique business requirements. Our customized services are designed to enhance efficiency and effectiveness in your daily operations.

Quality Assurance

At MATC VirtualKonek,LLC, we uphold high standards to ensure quality assurance in all our tasks. Trust us to deliver exceptional virtual assistant services that exceed your expectations.

Find Your Perfect VA Solution

Our Services

We meticulously match your business with highly skilled and vetted virtual assistants tailored to your specific needs. Our process ensures you find the right remote professional to seamlessly integrate into your operations and drive productivity. Let us handle the search while you focus on growth.

Virtual Assistant Match

Delegate your essential administrative tasks to our efficient virtual assistants and reclaim your valuable time. We offer comprehensive support for scheduling, email management, data entry, customer inquiries, and more. Streamline your workflow and enhance your business efficiency with reliable remote assistance.

Remote Admin Support

Secure dedicated virtual assistant support for your specific projects, from planning to execution. Our VAs provide focused assistance with research, content creation, organization, and deadline management. Ensure your projects are completed on time and to a high standard with specialized remote support.

Project Assistance Package

Streamline your hiring process by letting us find and onboard the perfect virtual assistant for your business needs. We match skilled professionals to your requirements, ensuring a seamless integration into your workflow. Our process saves you time and effort in recruitment. Get productive faster with a dedicated remote team member.

Virtual Assistant Placement

Secure expert virtual assistance for your specific ongoing operational needs. Our professionals are adept at managing daily tasks, freeing up your internal resources to focus on strategic growth. We ensure consistent quality and reliability to boost your business's efficiency and output.

Dedicated Virtual Task

Enhance your business operations with our comprehensive remote support solutions. This package is designed to integrate skilled virtual assistants into your core functions, providing scalable support for peak periods or ongoing needs. Achieve greater flexibility and operational excellence with our vetted remote talent.

Remote Operations Package